You can contact the surgery in various ways
- Via accuRx if you need to request a fit note, medication, appointments, results and admin queries.
- Systmone on line - request repeat medication Book or cancel an appointment
- Email the surgery - cpicb.botolph-admin@nhs.net
Complaints
We aim to offer our registered patient population a service with our vision statement
Practice values
If however you are dissatisfied with the service you receive from the surgery. Please let us know so we can work on resolving the matter.
We operate a Complaints Procedure inline with NHS Guidance, We do hope most problems can be solved easily and quickly following a telephone call with the practice management team. We aim to acknowledge your complaint within 3 working days and complete a full investigation within 21 working days
The complaints policy is available upon request.