NEW PHONE SYSTEM!!!

Confirmed....we have our new phone system installed! However we have a few issues that have been raised with the Phone Company of whom are aware. All options available will transfer you to Reception for the time being.

We hope this will help improve in those areas patients have brought to our attention.

PLEASE BE AWARE.....

FROM 26^TH OCTOBER WE WILL NOW BE CLOSING THE DOORS AT 5.30PM.

IF YOU NEED TO DISCUSS ANYTHING OUR PHONELINES WILL BE OPEN AS NORMAL TILL 6.30PM AND YOU WILL BE ABLE TO CALL RECEPTION.

IF YOU NEED TO COLLECT A SCRIPT PLEASE PRESS THE BUZZER.

DUE TO RECENT EVENTS WE HAVE HAD TO PUT THIS IN PLACE.

Please see below our most recent patient survey.

GP Patient Survey

You can order Repeat Prescriptions by the NHS App!

You can also prove your vaccination history for going away. 

Easy to download and easy to operate. 

Once downloaded the practice will be updated with your request for access.

The Care Quality Commission has rated the surgery as Good

Botolph Bridge Surgery was inspected by a team from the Care Quality Commission on 21.06.2023 and 27.06.2023.  The team spent the day at the surgery speaking the members of staff and patients, and concluded that it should be rated as Good in the five domains of Safe, Effective, Caring, Responsive and Well-Led. 

A copy of the CQC's report can be downloaded from;

https://www.cqc.org.uk/location/1-12948619265

Botolph Bridge Community Health Centre Information Leaflet

Please see attached Botolph Bridge CHC Leaflet